Terms & Conditions
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Terms and Conditions
Warranty, Guarantee and Claims
We guarantee our products from manufacture defects within the first 30 days from the date you receive your item. Warranty is on a parts exchange basis only. ATV4kids.com will service you under warranty at no additional costs. However, it is buyer's responsibility to ship or bring in your vehicle to our facility for warranty service(s). Any outside repair labor charges, down time, towing or shipping charges are not covered under warranty. Certain vehicles carry longer factory warranty periods: up to one year along with outside labor cost reimbursements, certain restrictions apply. Please see your vehicle description to determine your warranty period. Warranty period starts from the date you receive your vehicle. Warranty covers factory defects and defaults only. We do not cover misuse or broken parts caused by the user or by any other event. However, it is buyer's responsibility to ship or bring in their vehicle to our facility for warranty service(s).
To file a warranty claim, please log on to our website and from the Customer Service drop down menu select Warranty Claim Form. Defective warranty part(s) are required to be returned to exchange for new replacement part(s). New replacement part(s) under warranty will be shipped to you at no additional costs. Returning your defective part(s) will ensure we send you the correct part(s) and assist us in monitoring and correcting potential manufacture defects.
Replacement parts are shipped without charge, but it is customer's responsibility to physically install the replacement parts or bring your vehicle in for service.
Replacement parts are shipped without charge, but it is customer's responsibility to physically install the replacement parts or bring your vehicle in for service.
Limited parts warranty detail
Warranty is effective only if:
(1) The product is completely and correctly assembled by a certified automotive or motorcycle technician.
(2) The product is used under normal conditions for its intended purpose.
(3) The product receives all necessary maintenance and adjustments.
The following are warranty limitations and exclusions:
- Filters
- Hoses
- Lubricants
- Gaskets
- Spark plugs
- Standard wear and tear: plastic parts & components (color coordinated housings, etc.) batteries, brakes, brakes handles, seats, lights, belts and tires.
- Extreme riding, racing or competition
- Loss of time without motorcycle
- Vandalism, fire or theft
- Crash or accident
Usage of your personal information and details
ATV4kids.com is committed to protecting any information that you may provide us in the course of shopping with us. Therefore, although we collect your personal information in the process of processing your purchases, we do not share it with any third party, whether for sale, rent or lease. For more information on privacy, please continue to read on.
What information do we collect? How do we use it?
We will collect the following information from you when you place an order through ATV4kids.com:-
- Name
- Email address,
- Mailing address
- Credit card information
In the event you wish to send us your feedback, comment or testimonial, we will ask you to share your name, email address, city and state. You can opt not to share your email address or full name with other readers of ATV4kids.com.
How is your personal information protected
Through the shopping cart system that we use, SecureNetShop.com, all personal information collected are encrypted before being sent to us. The shopping cart system has in place an extremely secure database system to protect your personal data.
Contacting the ATV4kids.com team
There are many ways for you to get in touch with us.
Email us at info@atv4kids.com
Call us at 1-800-569-0615
Or leave us an online message here
What do you mean when you say shipping is free
It means precisely that - surprised? If the price is $9.99, then you pay $9.99 to get it to your doorstep. If the price is $100, then you pay $100 to get the product delivered to your doorstep! No extra charge, tax. handling or surcharge!
Shipping outside of the United States
Unfortunately, at this point in time, we do not ship outside of the United States. However, it is definitely in our future plans. We sincerely apologise for the inconvenience. When we have the system up, we will be sure to make our products available to those living outside of the United States, you will be the first to know!
Will we disclose the information it collects to outside parties?
ATV4kids.com does not sell, trade, or rent your personal information to others.
However, Atv4kids.com may release account information when we believe, in good faith, that such release is reasonably necessary to
(i) comply with law,
(ii) enforce or apply the terms of any of our user agreements or
(iii) protect the rights, property or safety of ATV4kids.com our users, or others.
In summary:
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at ATV4kids.com possible, and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending a blank e-mail message to: info@atv4kids.com
Your consent:
By using our Web site, you consent to the collection and use of this information by ATV4kids.com. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Tell us what you think!
ATV4kids.com welcomes your questions and comments about privacy. Please send e-mail to info@atv4kids.com
At the time of purchase you agree to the below terms:
ATV4kids.com offers a 30days money back guarantee. If, in the rare event that, you do not like the product that you have purchased from ATV4kids.com , you can choose to return the product within 30 days from the date of purchase. The returned product should REACH ATV4kids.com within the 30 days period. Once we've verified that the product is in good and original condition, we will refund the price of the product back to you.
Bear in mind that the returned product should be in ORIGINAL condition. If the product is found to be damaged or tampered with, we reserve the right to refuse the refund, deduct a portion of the price of the product from the refund. The cost of shipping and handling is not refundable.
If you have any questions about our products please email info@atv4kids.com . We are dedicated to ensuring that your shopping experience with us is thoroughly enjoyable and customer service prompt. ALL ITEMS ARE BRAND NEW AND ARE NEW IN ORIGINAL PACKAGING.
Please inspect and verify the condition of the product upon arrival
When your order arrives, you ought to inspect that the product that has arrived is according to your order and that there is no damage to the packaging or the product itself. Please keep the packaging in its original condition until you are completely sure that you wish to keep the product you've ordered from ATV4kids.com
If there are damages to the product and you wish to file a complaint, please email us at info@atv4kids.com within 3 days. Otherwise, ATV4kids.com is not in the position to claim damages from the shipping company.